Let's get you back on the road...

We pride ourselves on our 99.98% picking accuracy on all orders, however we understand that sometimes the product you’ve ordered just isn’t the one; it’s why they put rubbers on the end of pencils after all. So, we made a simple and easy process to get your unwanted product out of your hands and out of mind.

If you no longer require your product, raise a Return Material Authorisation (RMA) form below within 30 days of your invoice* and email it across to us. We’ll sort it from there.

If your product has developed a fault, raise an RMA form, email it across and we’ll be in contact to discuss your available options**.

*Special order items are non-refundable/ returnable, unless faulty.

**Please note, some manufacturers require you to speak with their technical support team to obtain reference number prior to raising an RMA with Oprema.

Changed your mind?

For information on returns, warranty, replacements, and repairs, read our policy.

Returns Policy

Where to find us

Oprema Ltd Unit 11 & 12 Eastgate Business Park Wentloog Avenue Cardiff CF3 2EY

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Oprema LtdUnit 11 & 12 Eastgate Business Park, Wentloog AvenueCF3 2EY CardiffCompany Reg No. GB986788624